The things people ask before buying.

An internet connection of 15 Mbps or better and any of the common devices: Smart TV, Fire Stick, Android box, phone, tablet or computer. We send the app recommendation for your specific device with your access details.

Once our staff confirm your payment, your access code is created and sent by email and WhatsApp within 10-15 minutes.

One screen at a time on every plan. Tell support whether you want T-REX or Strong 8K when you order.

Streams are monitored continuously and rerouted automatically when a source degrades. If a channel still freezes, check these first: your internet speed, restarting the app, trying another channel, and that your device date and time are correct. If the problem persists, message the support desk and we will switch you to a backup source or refund the remaining term.

Within 48 hours of purchase, you can request a refund if the service cannot work on your compatible device. Local network restrictions, incompatible devices and user configuration errors are not covered.

Smart TVs from Samsung and LG, Amazon Fire Stick, Android TV and boxes, iPhone and iPad, and Windows and macOS computers. If your device runs one of the recommended apps, it works.

No. The service works on a normal connection. Some customers use a VPN for privacy on public networks, which is fine, but it is not required and it can reduce the available speed.

Yes. Upgrades take effect immediately and the remaining value of your current term is credited against the new one. Downgrades apply from the next renewal.

Plans renew automatically. To stop a renewal, cancel before the renewal date by messaging the support desk. Cancelling stops future charges; amounts already paid for the current term are not refunded in part.

Card, PayPal, Western Union and IBAN bank transfer. The payment page shows the full list for your region at checkout.