Refunds
The 48-hour refund window.
If the service cannot work on your compatible device, you can request a refund within 48 hours of purchase. Here is exactly what that covers and what it does not.
How to request a refund
How to request a refund
Message the support desk within 48 hours of purchase and tell us which device you are using, so we can check it against the service.
Stream quality, plan changes and cancellation
Those are answered in the FAQ.
Still not sure?
Ask before you buy. The support desk answers in minutes during the day and within the hour overnight.